On this episode of the Park Leaders Show, guest co-host, Phil Gaines, returns to discuss influencers of conservation.

From Theodore Roosevelt, Rachel Carson, Aldo Leopold, Steven Mather, and John Muir to Gifford Pinchot, Henry David Thoreau, Horace Albright, George Hartzog, Bob Stanton, and Fran Mainella. the list of American park heroes is lengthier than we might think.

Still, while the vocations of these individuals cover a wide spectrum, as Phil explains, the common denominator among them is legacy. Despite pursuits ranging from politics and advocacy to liberal arts and poetry, the key objective for these influencers came down to awareness and sustaining momentum and movement together.

As Teddy Roosevelt once said, “There’s no bigger cause in our country today than conservation” - a reality ringing true today as much as it did over a hundred years ago.

Resources

www.parkleaders.com

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On this episode of the Park Leaders Show, guest co-host, Phil Gaines, returns to discuss customer service for maintenance staff.

While many parks have training programs for new staff, developing cultures of customer care is a better alternative. As Phil explains, the key comes down to training versus education. With training, you’re conditioning personnel to behave within specified parameters; with education, you’re inspiring a team to focus on mission and purpose.

Granted, the difference may seem minor; however, the ramifications from operations and infrastructure to advocacy and retention can be significant.

Resources

www.parkleaders.com

Facebook - https://www.facebook.com/theparkleaders/

On this episode of the Park Leaders Show, special guest Sara Milbourne, Park Ranger at Rocky Gap State Park, joins the show to discuss park leadership.

A Maryland Park Service Ranger and interpreter for almost two decades, Sara has a reputation for management and team building. Having pioneered dog-friendly initiatives and programs such as ‘Healthy Parks, Healthy People', Sara’s passion extends beyond maintenance and preservation into environmental justice and cultural experiences.

As she explains, supporting a team to do meaningful means creating opportunities to connect with marginalized communities. After all, the wonder of states parks should be enjoyed by everyone. Why not train aspiring rangers to spread the word in creative ways?

Resources

 www.parkleaders.com

Facebook - https://www.facebook.com/theparkleaders/